PODS

Establishment, storage and moving company - PODS at 710 Palmyrita Avenue d, Riverside, CA 92507, US. On this page you will find information about the company, its opening hours of the company, telephone and address and customer testimonials.

Establishment's Riverside   Storage's Riverside   Moving company's Riverside  

Contacts

Address:
710 Palmyrita Avenue d, Riverside, CA 92507
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Website:
pods.com

Phone number:
+1 877-770-7637

Categories:
Establishment   Storage   Moving company  

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Opening hours

Monday 08:00am — 03:30pm
Tuesday 08:00am — 03:30pm
Wednesday 08:00am — 03:30pm
Thursday 08:00am — 03:30pm
Friday 08:00am — 03:30pm
Saturday 08:00am — 03:30pm
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Reviews about PODS

  • Adam Brown
    Feb, 27 2018
    ★ ☆ ☆ ☆ ☆
    I set up a pick up date and location. I told them I don't have a house yet but know the city. I was told this was enough information to get it close.

    When I called to get it delivered I was told my pod was still in the Compton yard. I said if it needs to go to the Riverside yard to get to the city I gave you why is it not at the Riverside yard? The manager told me it was company policy they need a specific address before they can move the pod. This is not what I was told when I first made the order.

    I had to wait for them to transfer my pod from Compton to Riverside before we could set up a delivery date. After almost 2 weeks the driver shows up and unloads a pod. But not my pod. So he had to go back and get mine which takes a couple hours. I had people there to help me move in but by the time my pod got to my house my helpers could only stay 2 hours leaving a lot in the pod.

    I filed a complaint and was sent a customer advocacy specialist Joanna Wiseman who spent months back and forth with no answer how much compensation if any I would receive for there negligence. Finally I was sent something to sign for a $200 refund and there is no self addressed envelope or even an address and department to mail it back to.

    I have waisted way too many frustrating hour's on the phone and e-mails for something as simple as picking and delivering a big metal box.

    I would recommend NEVER use pod company. Horrible customer service and people in charge.
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