Quick Lane Tire & Auto Center at Raceway Autoplex

Contacts

Address:
5800 Sycamore Canyon Boulevard, Riverside, CA 92507
Get directions

Website:
riversidequicklane.com

Phone number:
+1 951-248-6421

Categories:
Establishment   Car repair  

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Reviews about Quick Lane Tire & Auto Center at Raceway Autoplex

• tanya lowe

  May, 16 2018
  ★ ☆ ☆ ☆ ☆
  I scheduled my appointment for 8am on a Saturday for 4 new tires and alignment. I had previously asked how long it would take, and I was told 2 - 2.5 hrs. By 1pm I hadn't heard anything so I called, and they informed me that one of their machines was down and had to be fixed and that it would be ready by 3:30. I received the call at 4pm. Since I live right around the corner, I was there in 2 mins. I didn't leave until after 5pm because the guy checking me out had computer issues and needed to fill out paperwork that hadn't been done. The last time I had gotten new tires, we put new rims on. We kept the stock rims and I wanted them to put those back on my SUV. when I got into my car, all 4 old tires with the rims still attached were in the back of my car. I went back in to inform them that I didn't need the tires and that they still billed me the tire disposal fee. So I had to wait another 20 minutes for them to pop the rims off the old tires and put just the rims back in my car. When I got home, I realized how low the tires looked. I had my husband look at them and he tested the air pressure. 50 psi is what it needed and 3 tires were at 25 and one was at 15 psi. In addition to that, they didn't return the lug nuts from the rims they took off. My husband had to go back to retrieve the lug nuts and to get the tire pressure fixed. Seriously!?!?! After spending over $1k, you would expect much better service. It took the whole day and they did a horrible job. We will not be going back to this place, and I would recommend you find another place for your vehicles.

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